Event Information
Managing Difficult People
Angela Atkins, Co-CEO, Elephant Training and HR
CPD Points1 pt
FormatVideo
Topic
This is a practical webinar with real solutions and case studies, not theory! It will give an overview but also provide tools and techniques, for whatever size firm you work in.
How to resolve conflicts and deal with difficult people in the workplace. In every team or company there are people who just don’t get on with others and can be difficult to deal with. This can then cause conflicts to happen.
In this webinar you’ll get idea, tools and techniques to learn how to identify different types of personalities and difficult behaviours and then deal with these to build ... More Info >
In this webinar you’ll get idea, tools and techniques to learn how to identify different types of personalities and difficult behaviours and then deal with these to build ... More Info >
Producer
CCH Learning
Course Pricing
$157.00
How to resolve conflicts and deal with difficult people in the workplace. In every team or company there are people who just don’t get on with others and can be difficult to deal with. This can then cause conflicts to happen.
In this webinar you’ll get idea, tools and techniques to learn how to identify different types of personalities and difficult behaviours and then deal with these to build better working relationships.
This is a practical webinar with real solutions and case studies, not theory! It will give an overview but also provide tools and techniques, for whatever size company you work in.This webinar will cover the following:
In this webinar you’ll get idea, tools and techniques to learn how to identify different types of personalities and difficult behaviours and then deal with these to build better working relationships.
This is a practical webinar with real solutions and case studies, not theory! It will give an overview but also provide tools and techniques, for whatever size company you work in.This webinar will cover the following:
- How to identify different personality types and difficult behaviours
- Practical tools and techniques for dealing with conflict, working with difficult people and build better working relationships both internally and externally
- Several case studies of what really happened and what you can do in your situation
LEARNING OUTCOMES
You’ll leave the webinar with:- An understanding of different types of personalities and difficult people
- Practical tools and techniques you can use to deal with conflicts
- Strategies for dealing with conflict with both internal and external stakeholders
- Ways to overcome difficulties and work better together!
Please check directly with this provider for the latest terms and conditions relating to this course
